We offer a Lifetime Money-Back Guarantee. If your order arrives damaged or not as described, please send a video to this email: firstname.lastname@example.org and we will make sure you are taken care of immediately. Please allow 5-7 days for the refunds to be returned to your bank account.
If for any reason you would like to cancel your order and be issued a refund, you can do so within 24 hours of placing your order. We will refund the full amount minus the processing fees. Please email us at email@example.com to request an order cancellation.
If an incorrect address is entered, the customer will have to pay the $22 USD shipping fee to ship it again to another location.
While the above policies do apply, if for any reason you are not satisfied with your order, please reach out to use at firstname.lastname@example.org and we will do everything we can to make you satisfied.